The European Services Strategy Unit report on future shape is out now. They recommend that the following principles are adopted as the bedrock of any proposal.
Fundamental public service principles
• Democratic accountability (acceptance that accountability and scrutiny are core functions of the Council as a political institution serving collective and community needs).
• Participation and involvement (a commitment to user, civil society and employee/trade union involvement in the design, planning and policy making processes).
• Openness and disclosure (transparency in the policy making process and information disclosure whilst maintaining personal confidentiality and reasonable commercial confidentiality).
• Social justice (to eliminate victimisation and discrimination and to identify and mitigate adverse impacts of policies).
• Public interest (in the management of assets, physical and intellectual, and minimising risk).
• Quality service (maintain good standard and responsive services with effective use of resources).
• Integrated and well-coordinated services (to provide a holistic response to community needs and minimise duplication)
These principles are just, honest and fair. I would say that they are an excellent starting point for any "Future Shape" scheme. These principles will assure widespread support and increased likelyhood of success.
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