I thought I'd see if there was any guidance on the council website. I went to the "Useful forms" page on the website. Many pages are not working properly and the menus take voters to the wrong pages or even ones that don't exist. The Barnet Council website is a vital resource for voters needing help and it is unacceptable that it is not working. It is just the latest example of the One Barnet Capita outsourcing contract failing to deliver.
Yesterday the Tories Deputy Leader Dan Thomas told the Barnet Times that Capita's share price had gone up 13% when queried about the companies problems. He should stop being a cheerleader for a private company and start getting them to do their job. It is well known in IT companies that the quickest way to save money is to cut testing and QA. It is clear that Capita's troubles are impacting Barnet.
**** Update - It appears that the press interest in this story has resulted in the issue being fixed in record time. It is funny how an election focuses minds at Barnet Council. The Barnet Borough Times reported "Barnet Council denied there was an issue with a link. A council spokesman said: “The website pages displaying information on applying for postal and proxy vote are working and there have been no problem with these. The issue identified was as a result of an old link directing to the elections pages and this has been refreshed."
This seems like a rather contradictory statement to us!