Showing posts with label Datagate scandal. Show all posts
Showing posts with label Datagate scandal. Show all posts

Wednesday, 3 August 2011

Barnet Datagate scandal - How many Barnet Councillors bothered to read the email

Just a quick update. You may remember that at the weekend I emailed all Barnet Councillors regarding the problems with the Datacentre (rats eating cables, sprinklers switched off, no disaster recovery, data insecure).

How many have so far actually read the email (I put a read response on and asked that they respond).

Tories  - 19 (52%)
Labour - 11 (47%)
LibDem - 3(100%)

I believe they all get blackberries, tablets and laptops as part of the package for being a councillor. A very poor show generally, given that it was marked urgent. Details of the emails here. Three Councillors returned out of office responses (all Tory)

http://barneteye.blogspot.com/2011/07/barnet-eye-emails-all-barnet.html

Monday, 1 August 2011

Barnet Council Datagate Scandal - "Not none of them really know what there role is on any of these projects"

One of the reasons the bloggers of Barnet have proven so effective in exposing the utter crapness of Barnet Council, is because we work together and share information. I am endebted to Mrs Angry at the Broken Barnet blog to pointing out something that little old me missed whilst reviewing the "action plan" from Barnet Council, which was disclosed in response to a (sort of) FoI request last week.


If you want to know just how bad things are at Barnet Council, the title of this blog forms part of an action plan, written to address the mess which the Barnet Conservative administration has landed us in.

You can read the whole action plan here - http://barnetfutureshape.blogspot.com/2011/07/barnet-council-scandal-foi-documents-is.html - the text in the title is in the issues section. It forms part of the second bullet point in the application support section. The whole text is as follows :-
Staff and Team Leaders involved in a huge amount of projects  with the business not none of them really know what there role is on any of these projects.
 Lets consider this a bit more carefully. I'm dyslexic, so I missed the awfulness of what was written, until pointed out by Mrs A. I then showed my wife, who has a language degree. Her response? "Did you write that?". No, I replied, that is part of an official council action plan. Now just think this through. Who wrote the action plan, which is dealing with some of the most fundamental problems in the council? Now I'd hope that such an important report would be written by a senior council official. Maybe it was written by a highly paid, expert consultant on £1,500 a day? I don't know, I've asked the question in a follow up FoI question. Whoever wrote it, I'd say it's pretty worrying, wouldn't you. But that isn't the half of it. This report was issued to address fundamental problems within the Council. Again, I don't know what they do with these reports, but one would assume they circulate them for review, prior to issue. Presumably people are paid to check them and make sure they are correct. Who reviews them? Highly paid Council officials? Highly paid counsultants? Now I'd assume that they would want to get the report right, wouldn't you. What does this report tell me? That either the people who reviewed the document are all semi literate or that they didn't actually bother to read it. Now consider this. All of these people are PAID by the taxpayer to write reports and review them. What does this tell you? My assumption is that the report was reviewed by senior people on high salaries. Wouldn't you?

This action plan is meant to be the answer to the IT problems in Barnet Council. Who recieved it when it was issued? The senior manager who commissioned it should have read it and sent it back with red ink all over it. He should have checked the timesheet of everyone who was meant to review it and called them to account. Did Barnet Council CEO, Mr Nick Walkley read the report? Did he think it was ok? Do we have a Council who are so shoddy that that this is OK? Well Mr Walkley, do you think it's OK? I don't.  Did the senior officers who get paid over £100,000 per annum and saw it think it OK?

I sent the following FOI request to Barnet yesterday, because this is important. We are paying people a fortune and they are clearly not doing their job to a professional standard, are they? I want to know exactly who they are. I want to know how much they were paid. Why? Because I am a taxpayer and I'm paying them. Is it too much to ask that the people who's wages I pay do their job properly?

I've long suspected that teams of highly paid consultants spend all day writing reports, knowing no one will ever read them properly. I've no idea if this is true, but can there be any other explanation for such a grammatically awful sentence in one of the most important documents produced by Barnet Council.

When it comes down to it, accidents happen when people don't pay attention to detail (Iceland, Aerodrome Road, Metpro). I've long wondered why the OneBarnet project has achieved so little and cost so much. I happen to believe I now know the answer. I ask one question. If this is action plan shows the level of accuracy Barnet are prepared to accept in such an important document, what on earth will happen when they start writing contracts for the £750 million One Barnet contract, which is currently being tendered. Lord help us all.

This is my FOI request (and apologies for all the bad grammar above)


----- Original Message -----
From: Roger Tichborne
To: FOI Barnet
Sent: Sunday, July 31, 2011 2:04 PM
Subject: Re: Freedom of Information Request - Council Action Plans

Dear Ms Humphreys
 
Thank you for the information.
 
I have a further request. Please can you supply the following information regarding IS Plan action Final (redacted).pdf
 
Please can you supply the following (regarding the source document, not the redacted one you supplied me) :-
 
Who prepared this report
What costs were incurred in preparing the report
Who was on the original circulation list for the report
On what date was the report issued
Would the document have been seen by the Leader of the Council, Barnet Council CEO, Head of Audit, Head of Legal, prior to being released in redacted form to me as an FOI request
 

Regards
Roger Tichborne

Sunday, 31 July 2011

Barnet Council Datagate Scandal - proof that the Cabinet has lost track of reality

I am endebted to commenter ASKMIKEFREER for drawing my attention to a comment by one of the members of Barnet Council cabinet on his blog. Councillor Robert Rams answered a question on his blogs stating the following :-
But is the council the best organisation to administer banks of servers or manage call centres? Are these really our key areas of expertise? There are private sector organisations that specialise in running back office and customer service activity and they do so better than the council ever could.
The full text is available here :-

http://robertrams.wordpress.com/2011/07/11/new-support-and-customer-service-organisation-market-day/#respond

Rams as a member of the cabinet should be aware of all of the confidential paperwork and reports discussed in cabinet sessions. He has been a very vocal supporter of the OneBarnet program and clearly thinks that outsourcing is far and away the best answer. He clearly had not bothered to check how the company which have the contract to run the Barnet Council datacentre were doing when he made these comments. In other words, he was talking complete nonsense and not bothering to check the facts.

A Barnet Council internal report, passed to this blog as a response to an FOI response says that this risk has been identified with the management of the Barnet Council Datacentre :-

----------
ISSUE -  The  Data  Centre  and  Comms  Rooms  are  at  significant  risk  as  the  A\C  is  not  working  correctly,  the  sprinkler  system  has  been  turned  off  due  to  a  water  leak  and  cables  are  at  risk  of  being  eaten  into  by  Rats.  

RISK -   2e2 (company with the contract to manage the datacentre)  will  pass  all  risk  back  onto  the  council  and  not  deliver  to their  contractual  arrangements.  

ACTION -  Improve  the  relationship  with  2e2  and  look  into terminating  the  2e2  contract  early  and  bringing  services  and staff,  under  TUPE,  in‐house,  if  necessary.  
----------

In other words, the way to clear up the mess when outsourcing fails is to bring it back into the public sector to sort the problem out. What more proof could leader of the Council, Richard Cornelius need that Councillor Rams is not up to the job? Either Rams was completely clueless about the state of Barnet Council's datacantres and the company running them, indicating a catastrophic failure to do his job (for which he receives a generous allowance) or he deliberately sought to conceal the information from a Barnet resident and present a completely dishonest appraisal of the state of Barnets datacentre infrastructure, to support his ideological belief in outsourcing. Either way, I cannot see any way he can be allowed to continue as a cabinet member. As I have repeatedly stated, the sole function of Councillors is to oversee the council executive and ensure they deliver good services to the people of Barnet. Nobody can pretend any longer that Councillor Robert Rams is capable of doing this. 

Barnet Council Datagate scandal - it gets worse and worse

Yesterday I posted this blog -
http://barneteye.blogspot.com/2011/07/barnet-council-datacentre-at-risk-of.html

It contained this portion of a report


One of my friendly teams of sleuths has uncovered the "redacted" part of the information (ie the blacked out bit)
It says :-
"Risk - 2e2 will pass all risk back onto the council and not deliver
Action -Improve the relationship with 2e2 and look into terminating the 2e2 contract early and bringing services and staff, under TUPE, in‐house, if necessary."
So, as ever, the solution when "outsourcing" fails is to bring it in house and let the public sector clean up the mess, whilst the contractors walk off with a bulging wallet.