Installment two in todays tales of woe from Capita concerns the Court Translators database.
The Telegraph reports that this was so inaccurate that even someones pet dog appeared on it
Cases were delayed, hundreds of translators failed to turn up, and many more refused to work for Applied Language Solutions (ALS), which was taken over by Capita at the end of last year, the Commons Committee of Public Accounts said.
Margaret Hodge, the committee’s chairwoman, said the project was an “object-lesson in how not to contract out a public service” as “almost everything that could go wrong did go wrong”.
“We heard that some names were fictitious and one person had even successfully registered their pet dog,” Mrs Hodge said.
Whilst Hendon is famous for it's MP Matthew Offord, who famously stood up for "human rights for dogs", we are sure even Matthew would find it a bit strange that a dog could be registered as a Court Translator.
As Capita week progresses, we'll bring you more tales of woe.