Well even a hardened One Barnet skeptic such as myself was shocked to find that the first legal challenge to the new arrangements has already been issued. Barnet Council have been using the bailiff firms Newlyn Collections Services Ltd and Phoenix Commercial Collections Ltd as debt collectors, under legally authorised contracts. It appears that under the One Barnet contract, their services have been dispensed with and Capita are now using their own bailiff services (Equita). The companies affected have responded with a solicitors letter.
The letter also draws attention to the conflict of interest, as Capita are responsible for managing revenue collection, so they have a vested interest in calling in bailiffs at the earliest possible moment
Barnet Council has published the One Barnet contract on its website. The Barnet Eye (unlike many Barnet Councillors) read this a while ago, having received a copy through our usual channels. We have noted many issues within the contract which are likely to cause all manner of "issues".
What we can say for certain is that every single one of the 2,000 odd pages has been found agreeable by lawyers working for Capita whos job is to ensure that Capita get the best possible deal and also been reviewed by lawyers for the London Borough of Barnet, who's brief was to get this political hot potato signed off as quickly as possible. Expect more of the same as people and suppliers wake up to what is going on.
Many thanks to Mr Reasonable who highliughted these problems on his excellent blog http://reasonablenewbarnet.blogspot.co.uk/2013/09/threat-of-legal-action-just-two-weeks.html